Privacy policy

Last updated: September 22, 2026.

This policy explains how 株式会社モリモリダ handles information of Merchants and shoppers through Morimorida Talk & Shop for WooCommerce.

Information from the Merchant's site

When the Merchant starts a trial or connects, we receive the site URL, store name and currency. The plugin sends published product information: name, description, price, stock status, categories, tags, image URL, product URL and the optional minimum-age field. We do not receive WooCommerce customers, orders or user accounts. The administrator email is passed to Stripe when a plan is purchased; we do not store it in our database.

Information from shoppers

After a shopper consents, we process their questions, preferences and recent conversation history; voice requires a separate start and microphone permission. Shoppers should not enter names, addresses, payment details or other personal information. The WooCommerce version does not record optional interaction analytics.

External services

• TypeSafe (Jev): shopping input, recent conversation and product candidates for recommendations.
• OpenAI: audio, transcripts, instructions and product information during voice sessions.
• Cloudflare Turnstile: browser and network signals for bot protection (no conversation text).
• Stripe: subscriptions and payments. Card details are handled by Stripe; we store only Stripe customer and subscription IDs.
• Render: hosting of the service and database (Singapore region).

These providers may process information outside Japan under their own terms.

Stored data and retention

We store store settings, product information, the encrypted connection secret, plan and usage records, voice session identifiers and durations, random visitor identifiers and job records. We do not store recordings or conversation text. Rate-limit records are deleted 24 hours after expiry; other records are kept while needed to provide the service and settle usage. For abuse prevention, source IPs from the trusted hosting edge are converted to keyed hashes and counted in memory per minute; they are not written to our database or logs.

Stopping and requests

Shoppers can stop voice at any time. Uninstalling the plugin revokes the connection and cancels the subscription. For access, correction, deletion or other requests, contact us below.

Operator：株式会社モリモリダ
Contact：contact@morimorida.com